For

Application deadline: 14/12/2018 12:00 am

Do you strive to deliver exceptional Account Management with outstanding customer service and satisfaction?

Irongate Group Ltd was established in 1977 as a retail shop called The Irongate Copy Centre selling photocopying services. 41 years on and our hardworking team helped turn the Irongate Group into the largest independent Business Services provider in the midlands with a turnover of £20 million.  In November 2018 we joined with Complete Business Solutions, to be part of a £120 million Group, and further strengthen our proposition and growth.

Customer care is paramount at Irongate and we are currently recruiting for a passionate and dedicated Account Manager, to join our busy and demanding Print Management Team. You will be a complete team player with a friendly can do attitude and excellent time management skills.

You will be responsible for the effective and professional management of key accounts, ensuring that communication is clear and complete at all times, understanding the needs of the customer and striving to deliver our high quality and unique print offering.

You will take full ownership of your accounts and possess outstanding customer service skills, constantly striving to exceed expectations and develop strong and trusted partnership relationships.

You will have good knowledge of Microsoft Office, particularly Excel and Outlook, and be a quick leaner regarding new processes and MIS systems. You will be confident in presenting to customers and colleagues and pride yourself in constantly developing your knowledge through sharing best practice and personal growth.

You will have relevant Print Management experience, particularly in Digital and Litho. POS knowledge is beneficial but not essential.

We are looking for a dynamic, self-motivated individual, who thrives on change and progression, and who relishes the opportunity to beat deadlines, manage multiple projects and exceed all expectation.

This is a full-time permanent position, based at our site on Kingsway Park Close in Derby.

If you think you are the driven and passionate individual that we are looking for, then please email Leanne Lewis at llewis@irongategroup.co.uk for an application pack.

The deadline for applications is 14/12/2018 12:00 am

If you think this is the role for you, and you’re the person we need then please apply today by downloading a copy of the application form and emailing it to LLewis@irongategroup.co.uk

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